Guest Services

Premier Collision Center Quality Service & repair

THE PREMIER COLLISION EXPERIENCE:

The Premier Collision Center Experience is our commitment to customer satisfaction.

  • Concierge service:  Just drop your vehicle off at any of our fine dealer locations and we'll get it from there, or call us, and we'll come get your vehicle from your home or accident location!
  • We will work with any insurance company to repair your vehicle to industry standards!
  • We offer our exclusive, "Premier Deductible Consultation program" to qualifying customers!
  • Multiple convenient locations to serve you better!
  • We assist in setting up you're your rental car needs!
  • We employ only the finest certified technicians to ensure the best quality work!
  • Our locations utilize the latest in industry equipment!
  • There is no vehicle we can't repair!
  • If you decide you would like to trade out of your vehicle, we can make these arrangements even before your damaged vehicle's repaired!  With our easy to work with locations we can satisfy even the most discriminating buyer!
  • We'll proudly explain a "Collision Centers" consumer's bill of rights to you!


COLLISION CENTER CUSTOMER BILL OF RIGHTS:

We will educate you, the customer, on your right to have your vehicle repaired anywhere your wish. We will assist you in your right to proper repairs and getting the proper value in your repair.  We will assist you in making the tough decisions when working thru accident situations.

WE WORK FOR YOU, THE CUSTOMER!

WARRANTY:

Every Premier Collision Center location ensures your confidence with a written Lifetime warranty on workmanship and a Limited Lifetime warranty on paint finishes.  Any defects in workmanship will be corrected free of charge.  Premier Collision Centers utilize only the best products the industry offers and our partnership with BASF Paint in which we spray RM QNYX-HD guarantees the finest quality for our customers.

ALLOW US TO SET UP YOUR RENTAL:

If you desire a rental vehicle, Premier Collision Centers will gladly make those arrangement for you.  We have agreements with major rental agencies and some of our locations offer their own exclusive rental units thru Premier Rent-A-Car.

CONCIERGE SERVICE:

Premier Automotive offers an exclusive, "CONCIERGE" service for our Collision customers!  Customers may drop their vehicle off at any of our fine dealer locations and we'll come get it from there!  If you prefer us to pick it up from your home, work, or accident site, we'll make those arrangements as well.  It's all part of our commitment to our customers!

LET US ARRANGE YOUR TOWING:

Premier collision Centers have towing services available on demand to fulfill your towing needs.  Call any one on our convenient locations to arrange your towing requirements.

PAYMENT OPTIONS:

Premier collision centers welcome all insurance company funds paid by check or EFT.  We also welcome VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, CERTIFIED FUNDS, and personal checks with prior to delivery approval.  Some customers may quality for our exclusive, "DEDUCTIBLE ASSISTANCE PROGRAM".  Please inquire in person at each location for this special in-house financing program.

WIFI / INTERNET ACCESS / COMFORTABLE WAITING ROOMS:

Take advantage of our free internet service while enjoying the convenience and hospitality of our customer friendly waiting areas.  Each of our locations has a created a comfortable customer friendly area for our patrons to wait trouble free during their time spent with us.

Schedule an Appointment Concierge Service Deductible Consultation
Dealer Information

Contact

Premier Automotive Collision Center 13150 I-10 Service Road New Orleans, LA 70128 Body Shop: (504)-940-1603 Get Directions
Premier Collison Center Metairie 7711 Veterans Memorial Blvd Metairie, LA 70003 3934 Body Shop: (504)-940-1603 Get Directions
Premier Collision Center Kansas 715 S 130th St Bonner Springs, KS 66012 9234 Body Shop: (913)-422-2045 Get Directions
New Orleans Hours
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
CLOSED
Sunday:
CLOSED
Metairie Hours
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
CLOSED
Sunday:
CLOSED
Kansas Hours
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
CLOSED
Sunday:
CLOSED